Frequently Asked Questions

Everything you need to know about our services, warranty, and delivery.

Absolutely. We operate as a legitimate Managed Access Provider. We purchase official Agency/Enterprise plans directly from providers and share access strictly according to “Family & Team” policies. We never use cracked, stolen, or hacked accounts. Your safety is our top priority.

We offer a 1-to-1 Replacement Warranty for the entire duration of your subscription. If you lose premium access or encounter any issues, simply contact our 24/7 support team, and we will fix it or provide a new account instantly.

Delivery time depends on the product type:

  • Ready-to-use Accounts:
    Instant Delivery via email immediately after payment.
  • Personal Upgrades (Family/Team Invite):
    Typically processed within 0 – 12 hours. We will send an invitation link to your email to activate the premium features on your own account.

Yes. For shared services (like Netflix), you receive a private profile with a PIN code. For upgrade services (like Canva or YouTube), your designs, watch history, and personal data remain 100% private and are not visible to other team members.

Yes! We stand by our service quality. If we cannot deliver the service or resolve a technical issue within 24 hours, you are eligible for a Full Refund. No questions asked.

It depends on the tool:

  • YouTube Premium & Canva Pro: Yes, we can upgrade your existing personal email.
  • Netflix, ChatGPT & Others: We typically provide a new, dedicated profile or account to ensure stability and the best price.