Privacy Policy

Last Updated: December 18, 2025

Welcome to Buy AI Tools. We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and protect your information.

Note: This Privacy Policy forms an integral part of our Terms and Conditions.

1. Data We Collect

  • Personal Info: Name, email address, and contact details provided during checkout.
  • Transaction Data: Order details and history. We do NOT store full credit card numbers; payments are processed securely by Stripe/PayPal.
  • Technical Data: IP address, browser type, device info, and cookies for security.
  • Usage Data: Login timestamps and activity logs to prevent fraud.

2. How We Use Your Data & Legal Basis

We process your data based on contractual necessity, legitimate business interests, and legal obligations:

  • Service Delivery (Contractual): To process orders, deliver credentials, and manage agency seats.
  • Customer Support (Legitimate Interest): To resolve issues and handle refunds.
  • Fraud Prevention (Legitimate Interest): To detect unauthorized access and payment fraud.
  • Legal Compliance (Legal Obligation): To comply with tax laws and regulations.

3. Data Retention

We retain personal data only as long as necessary:

  • Active Accounts: Retained while your account is active to provide service.
  • Transaction Records: Retained for the statutory period (5-7 years) for tax/accounting.
  • Deleted Accounts: Upon request, we remove data from active systems, retaining only what is legally required.

4. Data Sharing & Third Parties

We do not sell your data. We share it only with trusted partners:

  • Payment Processors: Stripe & PayPal (for secure payments).
  • Service Providers: Hosting and email services to run the platform.
  • Legal Compliance: If required by law or to protect our rights.

5. Your Rights (GDPR Compliance)

EEA residents have the following rights:

  • Right to Access: Request a copy of your data.
  • Right to Rectification: Correct inaccurate data.
  • Right to Erasure: Request deletion (“Right to be Forgotten”).
  • Right to Restrict Processing: Limit how we use your data.
  • Right to Data Portability: Get your data in a readable format.

To exercise these rights, contact: privacy@buyaitools.net

6. Cookies Policy

We use cookies to enhance your experience:

  • Essential Cookies: Required for login and cart functionality.
  • Analytics Cookies: We use tools like Google Analytics (with IP anonymization) to improve our service. You can disable these in your browser.

7. Data Security

We implement strict security measures:

  • Encryption: All data is encrypted via SSL (Secure Socket Layer).
  • Access Control: Only authorized personnel access your info.
  • No Password Storage: We do not store your personal passwords for external sites.

8. Contact Us

If you have questions about this policy, please contact us:

Email: support@buyaitools.net

Address: 128 City Road, London, EC1V 2NX, United Kingdom